{"id":3321,"date":"2021-02-16T00:34:41","date_gmt":"2021-02-16T00:34:41","guid":{"rendered":"http:\/\/megapack.pixfort.com\/modern\/?page_id=3321"},"modified":"2024-02-21T03:46:48","modified_gmt":"2024-02-21T03:46:48","slug":"it-support-chicago","status":"publish","type":"page","link":"https:\/\/vitaltechsolutions.com\/it-support-chicago\/","title":{"rendered":"Chicago Managed IT Services & Support"},"content":{"rendered":"
[vc_section full_width=”stretch_row” full_height=”yes” content_placement=”middle” pix_bg_grdient=”bg-gradient-primary” fade_in_opacity=”pix-opacity-1″ pix_over_visibility=”” bottom_divider_select=”8″ b_has_animation=”true” b_2_animation=”fade-in-up” b_3_animation=”fade-in-up” responsive_css=”{“pix_res_sm_pt“:“60“,“pix_res_md_pt“:“60“}” css=”.vc_custom_1616370509273{padding-top: 120px !important;padding-bottom: 20px !important;}” fade_in_intro=”185″ b_2_delay=”150″ b_3_delay=”300″][vc_row full_width=”stretch_row” pix_particles_check=”” css=”.vc_custom_1670171471775{padding-top: 60px !important;padding-bottom: 40px !important;}”][vc_column][vc_row_inner content_placement=”middle”][vc_column_inner width=”2\/3″]
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Our mission<\/div>
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We strive to be the most Human company in IT.<\/h1><\/div><\/div><\/div><\/div>

At vitaltech, our mission is dedicated to partnering with our clients through delivering a genuine Human Experience. To us, Human is defined as personable, willing, and trustworthy.<\/p><\/div><\/div>[\/vc_column_inner][vc_column_inner width=”1\/3″]

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Want to work with us?<\/h5><\/div><\/div><\/div>View careers<\/span> <\/i><\/a><\/div>
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Apply for your dream job today with vitaltech.<\/h5><\/div><\/div><\/div>Join our team<\/span> <\/i><\/a><\/div>
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Meet vitaltech. Chicago's leading Managed IT Services & Support.<\/h2><\/div><\/div><\/div><\/div>

It is vital to us that our clients do not view us as an outside vendor, but as a strategic partner and a core member of their team. We strive to learn our clients\u2019 business process and how they make money so we can utilize our IT expertise to help advance our clients\u2019 business instead of limiting our value to resolving technology issues. We make the commitment to treat our clients\u2019 environment as though it was our own.<\/span><\/p><\/div><\/div>[vc_row_inner css=”.vc_custom_1589321720499{padding-top: 20px !important;padding-bottom: 40px !important;}”][vc_column_inner width=”1\/3″]

<\/span>0<\/span>%<\/span><\/h1><\/div>
Customer Satisfaction Score1<\/sup><\/h6><\/div><\/div>\n[\/vc_column_inner][vc_column_inner width=”1\/3″]

<\/span>0<\/span>%<\/span><\/h1><\/div>
SLA Adherence2<\/sup><\/h6><\/div><\/div>\n[\/vc_column_inner][vc_column_inner width=”1\/3″]

<\/span>0<\/span>%<\/span><\/h1><\/div>
Resolution Rate3<\/sup><\/h6><\/div><\/div>\n[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row pix_particles_check=”” css=”.vc_custom_1670374373457{padding-bottom: 20px !important;}”][vc_column width=”1\/6″][\/vc_column][vc_column width=”1\/6″][\/vc_column][vc_column width=”1\/6″][\/vc_column][vc_column width=”1\/2″]

1. Score is based on the entire calendar year and out of 1,108 user engagements.<\/p><\/div>

2. Year to Date measurement of the number of incidents resolved within our SLA<\/p><\/div>

3. Year to Date calculation of incidents resolved<\/p><\/div>[\/vc_column][\/vc_row][vc_row pix_particles_check=”” css=”.vc_custom_1670374816085{padding-top: 40px !important;}”][vc_column]

Get In Touch!<\/span> <\/i><\/a><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section full_width=”stretch_row” pix_over_visibility=”” top_divider_select=”8″ top_layers=”1″ css=”.vc_custom_1672176597177{padding-top: 80px !important;padding-bottom: 0px !important;background-color: #f8f9fa !important;}”][vc_row equal_height=”yes” pix_particles_check=””][vc_column]

The <\/span><\/span> vitaltech <\/span><\/span> experience <\/span><\/span> <\/h3><\/div>

We strategically partner with our clients, and strive to be the most Human company in IT. Customize everything you want from our Proactive-IT services!<\/p><\/div>

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<\/defs> <\/path> <\/path> <\/g> <\/svg>\n<\/div>Unlimited Support Desk<\/span><\/div>
<\/defs> <\/circle> <\/path> <\/g> <\/svg><\/div>Monthly Preventative Maintenance<\/span><\/div>
<\/defs> <\/path> <\/path> <\/g> <\/svg><\/div>Real Time Monitoring\/Logging<\/span><\/div>
<\/defs> <\/path> <\/path> <\/g> <\/svg><\/div>Alignment Review<\/span><\/div>
<\/defs> <\/path> <\/path> <\/g> <\/svg><\/div>Employee Onboarding\/Off-boarding<\/span><\/div>
<\/defs> <\/path> <\/path> <\/g> <\/svg><\/div>Environment Documentation<\/span><\/div>
<\/defs> <\/path> <\/path> <\/g> <\/svg><\/div>Patch Management<\/span><\/div><\/div><\/div>Let's Connect<\/span> <\/i><\/a><\/div>
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Cloud Computing<\/h6>
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Vendor Management<\/h6>
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Reporting & Inventory<\/h6>
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Routine Assessment & Proactive Tickets<\/h6>
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Custom Developments<\/h6>
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Reduced Project Work Hourly Rate<\/h6>
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Proactive-IT <\/span><\/span> <\/h2><\/div><\/div>

At vitaltech we strategically partner with our clients, and strive to be the most Human company in IT.<\/span><\/p><\/div><\/div><\/i> Contact Us!<\/span><\/a>[\/vc_column][vc_column width=”1\/2″]

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